Terms of service
Overview
Welcome to Gizbel. The terms “we”, “us”, and “our” refer to Gizbel. Gizbel operates this store and website, including all related information, content, features, tools, products, and services to provide you with a convenient shopping experience (the “Services”). Gizbel is powered by Shopify, which enables us to provide these Services to you.
These Terms of Service, together with any policies referenced within them, explain your rights and responsibilities when using our Services.
Please read these Terms of Service carefully. They contain important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, please do not use or access our Services.
Section 1 - Access and account
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence and that you have given us permission for any minor dependents to use the Services on devices that you own, purchase, or manage.
To use our Services, including browsing our online store or purchasing products or services, you may be required to provide information such as your email address, billing details, payment information, and shipping address. You confirm that all information you provide is accurate, current, and complete and that you have the right to provide such information.
You are responsible for maintaining the security of your account credentials and for all activity carried out through your account. You may not transfer, sell, assign, or license your account to another person.
Section 2 - Our products
We make reasonable efforts to ensure that our product descriptions and images accurately represent the products and services we offer. However, colors and product appearance may vary depending on your device, screen settings, and configuration.
We do not guarantee that the appearance or quality of any product or service purchased will meet your individual expectations or exactly match the images displayed on our website.
Product descriptions and information may be changed at any time without notice. We reserve the right to discontinue products and to limit the quantity of products available to any person, geographic region, or jurisdiction at our discretion.
Section 3 - Orders
When you place an order, you are making an offer to purchase the selected products. Gizbel reserves the right to accept or decline an order for any reason. An order is not considered accepted until Gizbel confirms its acceptance and payment has been received and processed.
Please review your order carefully before submitting it, as cancellation requests may not be possible once an order has been accepted. If we decline, modify, or cancel an order, we will make reasonable efforts to notify you using the contact information provided when the order was placed.
All purchases are subject to our Refund Policy.
You confirm that purchases made through our store are for personal or household use and are not intended for commercial resale or export.
Section 4 - Prices and billing
Prices, discounts, and promotions may change without notice. The price charged for a product or service will be the price displayed when your order is placed and will be shown in your order confirmation.
Unless otherwise stated, listed prices do not include applicable taxes, shipping, handling, customs, or import charges.
Prices displayed on our website may differ from prices offered by physical stores or third-party websites. Promotional offers may be subject to additional terms. If there is a conflict between promotional terms and these Terms of Service, the promotional terms will apply.
You agree to provide accurate, complete, and current billing, payment, and account information for all purchases. You also agree to promptly update your information, including your email address and payment details, so that we can complete your transactions and contact you when necessary.
You confirm that the payment information you provide is accurate, that you are authorized to use the payment method, and that you agree to pay all applicable charges at the prices displayed, including shipping, handling, and applicable taxes.
Section 5 - Shipping and delivery
Gizbel is not responsible for shipping or delivery delays. Delivery timeframes are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs processing, or circumstances beyond our reasonable control. Once an order has been transferred to the shipping carrier, the risk of loss passes to the customer.
Section 6 - Intellectual property
All content and materials available through our Services, including trademarks, branding, text, images, graphics, product reviews, videos, audio, and website design, are owned by Gizbel, its affiliates, or its licensors and are protected by applicable intellectual property laws.
These Terms allow you to use our Services for personal and non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit any material from our Services without prior written permission.
Nothing in these Terms grants you any rights or licenses to use the intellectual property of Gizbel, Shopify, or any third party unless expressly stated.
Gizbel names, logos, product names, service names, designs, and slogans are trademarks of Gizbel or its affiliates or licensors. These trademarks may not be used without prior written permission.
Section 7 - Optional tools
We may provide access to third-party tools as part of our Services. We do not monitor or control these tools and are not responsible for their operation.
Third-party tools are provided on an “as is” and “as available” basis without warranties or guarantees. Your use of such tools is at your own risk and discretion.
You are responsible for reviewing and understanding the terms provided by the relevant third-party providers before using their tools.
Any new features, tools, or resources introduced through our Services will also be subject to these Terms of Service.
Section 8 - Third-party links
Our Services may contain links or functionality provided by third-party websites. Gizbel does not control or guarantee the content, accuracy, or availability of third-party websites.
If you choose to access third-party websites through links on our Services, you do so at your own risk.
Gizbel is not responsible for any loss, damage, or other issues arising from your use of third-party websites, products, services, or content. Please review the applicable third-party policies before completing any transaction.
Section 9 - Relationship with Shopify
Gizbel is powered by Shopify, which provides the technology that allows us to operate our online store. However, purchases and sales made through our store are transactions directly between you and Gizbel.
Shopify is not responsible for products purchased through our store or for disputes, losses, damages, or claims arising from transactions between you and Gizbel, to the extent permitted by applicable law.
Section 10 - Privacy policy
Personal information collected through our Services is handled in accordance with our Privacy Policy. Certain information may also be subject to Shopify’s Privacy Policy.
Because our Services are hosted by Shopify, Shopify may collect and process information relating to your use of our website to provide and improve its services. Information submitted through our Services may be transmitted to Shopify and other service providers, including providers located in countries outside your place of residence.
Please review our Privacy Policy for additional information about how personal information is collected and used.
Section 11 - Feedback
If you submit, upload, post, email, or otherwise provide us with ideas, suggestions, reviews, feedback, proposals, plans, or other content (“Feedback”), you grant Gizbel a perpetual, worldwide, royalty-free, sublicensable right to use, reproduce, modify, publish, distribute, and display that Feedback in any medium and for any purpose, including commercial purposes.
You confirm that you own or have the necessary rights to provide any Feedback you submit and that your Feedback complies with these Terms.
We are not required to keep Feedback confidential, provide compensation for it, or respond to it.
We may monitor, edit, or remove Feedback at our discretion if we believe it is unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable or violates these Terms or another party’s rights.
You agree that your Feedback will not violate the rights of any third party or contain unlawful, abusive, misleading, or malicious content, including viruses or other harmful code.
You are solely responsible for the Feedback you submit and its accuracy. Gizbel assumes no responsibility or liability for Feedback submitted by you or others.
Section 12 - Errors, inaccuracies, and omissions
Information on our website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, availability, or other information.
Gizbel reserves the right to correct errors, update information, modify content, or cancel orders where information is inaccurate, including after an order has been submitted.
Section 13 - Prohibited uses
You may use our Services only for lawful purposes. You may not use our Services:
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For any unlawful, fraudulent, or malicious purpose.
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To violate applicable laws, regulations, or local rules.
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To infringe the intellectual property rights of Gizbel or others.
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To harass, abuse, threaten, defame, or harm any person.
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To provide false or misleading information.
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To transmit or distribute unlawful or prohibited materials.
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To send spam or unauthorized promotional communications.
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To impersonate another person or entity.
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To interfere with or restrict another person's use of the Services.
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To upload or transmit viruses, malware, or other harmful code.
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To reproduce, copy, resell, or exploit any portion of the Services without permission.
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To collect or track personal information belonging to others.
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To interfere with or bypass security features of our website or related services.
We reserve the right to suspend, disable, or terminate accounts that violate these Terms.
Section 14 - Termination
We may terminate or restrict your access to our Services at our discretion and without prior notice where permitted by law.
You remain responsible for any amounts owed up to the date of termination.
Any provisions that by their nature should continue after termination, including intellectual property, feedback, disclaimers, limitations of liability, indemnification, governing law, and privacy provisions, will remain in effect.
Section 15 - Disclaimer of warranties
The information provided through our Services is for general informational purposes. We do not guarantee that the information is accurate, complete, or suitable for your particular needs.
Except where expressly stated by Gizbel, our Services and products are provided on an “as is” and “as available” basis without warranties or guarantees of any kind, to the extent permitted by applicable law.
We do not guarantee that our Services will always be uninterrupted, timely, secure, or error-free.
Some jurisdictions do not allow certain warranty exclusions, so some of these limitations may not apply to you.
Section 16 - Limitation of liability
To the fullest extent permitted by law, Gizbel, its partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, and Shopify and its affiliates will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of our Services or products purchased through our store.
This includes, where permitted by law, losses relating to profits, revenue, savings, data, replacement costs, or similar damages.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Section 17 - Indemnification
You agree to indemnify and hold harmless Gizbel, Shopify, and their respective affiliates, partners, directors, officers, employees, agents, contractors, licensors, and service providers from claims, losses, damages, liabilities, and reasonable legal costs arising from:
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Your breach of these Terms of Service.
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Your violation of any law or third-party rights.
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Your access to or use of our Services.
We may notify you of applicable claims and may participate in or control the defense and settlement of such claims where permitted by law.
Section 18 - Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will continue to apply.
Section 19 - Waiver and entire agreement
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
These Terms of Service, together with any policies or rules posted on our website, constitute the entire agreement between you and Gizbel regarding your use of our Services and replace any previous agreements or communications relating to the Services.
Section 20 - Assignment
You may not transfer or assign these Terms or any rights or obligations under them without our prior written consent.
Gizbel may transfer or assign these Terms and its rights or obligations without your consent where permitted by law.
Section 21 - Governing law
These Terms of Service and any separate agreements under which we provide Services shall be governed by and interpreted in accordance with the laws of Australia.
Section 22 - Headings
The headings used in these Terms are provided for convenience only and do not affect the interpretation or meaning of any provision.
Section 23 - Changes to these terms
You can review the latest version of these Terms of Service at any time on this page.
Gizbel reserves the right to update, modify, or replace any part of these Terms by publishing changes on our website.
It is your responsibility to review this page periodically for updates. Where required by applicable law, we will provide notice of material changes.
Your continued use of our Services after changes are posted constitutes acceptance of the updated Terms.
Section 24 - Contact information
Company Name: Guanxuan Limited
Trade Name: Gizbel
Representative: Deng GuanXuan
Company Registration Number: 80778439
Email Address: info@gizbel.com
Phone: +(416) 598-3222
Registered Company Address:
Rm B, Unit 9, 7/F, Wah Shing Centre, No. 11 Shing Yip Street, Kwun Tong, Hong Kong
Warehouse and Returns Address:
York House, Wetherby Road, York, YO26 7NH, United Kingdom
Customer support
Email: info@gizbel.com
Customer Service Hours:
Monday–Friday | 09:00–17:00 (GMT +00:00)
We aim to respond to customer enquiries within 24 hours.